Frequent Questions

We do our best to answer all questions our members may have.

WHAT HAPPENS WITH MY PERSONAL DATA WHEN I JOIN?

Your personal data is collected, stored and processed by Grafton Tennis and Squash Ltd in accordance with the requirements of the GDPR legislation introduced in May 2018. Our Data Privacy Policy outlines how we comply with the GDPR legislation and is available on the clubhouse noticeboard or under our Privacy Policy at https://www.graftontennisandsquash.co.uk/gdpr/

HOW DO I BOOK A COURT?

Via the Mycourts system at https://grafton.mycourts.co.uk/. On joining the club you are given a Username/Password. Courts are bookable 14 days in advance.

HOW DO I USE THE LIGHTS/FLOODLIGHTS?

Obtain a token with £5 cash from the machine on the bar (accessible even when the bar is closed).

For squash court lights, insert token into the box outside the court

For tennis floodlights, insert token into the correct numbered box in the kitchen.

HOW DO I FIND SOMEONE TO PLAY WITH?

The best way to get involved is to join the Box Leagues:

Tennis: add your details to the foot of the Leagues on the noticeboard and you will be included in the next one in a ‘Newbies’ league; depending on your performance you will then be slotted into the subsequent league at the right level.

Squash: contact Graeme Hogarth 07890 875 696, and provide some indication of your squash level to enable selection of most appropriate league.

And/or come to the Social sessions:

Tennis Wednesdays from 1900, Fridays 1000, Sundays from 1400 (1300 in winter). Squash Wednesdays from 1900 to 2100, Sundays from 1730 to 1945

CAN I JOIN A TEAM?
Tennis: contact Murray Sutton 07734 059037

Squash: contact Peter Gray 07918 107393

Your standard will be assessed and you will be put in touch with the relevant team captain; we compete in the Surrey Leagues:

Tennis: 4 Mens, 3 Ladies, 2 Mixed (summer), 1 Ladies Midweek.

Squash: 3 mixed gender teams

HOW DO I GET COACHING?

Tennis: contact John Peters 07801 910264 We have two other coaches: Gary Walker and Steve Dean.

Squash: contact Graeme Hogarth (email: graeme.hogarth@kcl.ac.uk mobile: 07890 875 696)

CAN I BRING A GUEST?
You are welcome to bring occasional guests although obviously we prefer people to join. The £5 fee is payable over the bar before playing and guests must sign the Visitors Book before playing
ARE THERE RULES REGARDING CLOTHING AND FOOTWEAR?
Footwear is most important;soles must be non-marking, not ridged or studded i.e. proper tennis/squash shoes and not trainers.

You should wear recognised tennis/squash clothing- white or coloured or T-shirts. No jeans, cutoffs, football shirts, vest tops please.

COURT ETIQUETTE: WHERE CAN I FIND OUT ABOUT IT?
Grafton is a relaxed and progressive club but there is a code of conduct which should be observed; members must be courteous on court and respect those playing around them. The following guidelines should be observed:

Only go to your court/open gates during a pause in play i.e. at the end of a point or game. Do not go onto an adjacent court during play.

promptly return balls that stray onto your court to the server on the adjacent court during a break in play.

The server should call the score after each point and call the games score at the end of each game.

Avoid returning a first serve fault.

Do not use bad language.

Do not hit,kick or throw a racket,ball or other object in anger.

Players must not receive coaching during a match except from their doubles partner.

Wait for the first ball to be cleared and for the receiver to be ready before playing a second serve.

Be scrupulously fair in all line decisions; players are responsible for calls on their side of the net and should not decide or volunteer opinion on calls from the other side of the net.

If you are dissatisfied with a call from an opponent simply ask ‘Are you sure?’ if the answer is yes play must continue; if there is any doubt, the player on whose side the ball fell has the option of offering to replay the point.

CAN I GET WIMBLEDON TICKETS VIA THE CLUB?
Yes; we get an allocation from the LTA; all members,tennis and squash, are eligible for the Club ballot, conducted in May, if they are British Tennis Members; tickets are allocated in pairs.
CAN JUNIORS BOOK COURTS
Yes

Tennis: only up to and including 1800 monday-friday; they can book anytime saturday/sunday

Squash: anytime except peak times i.e. monday-thursday from 1800

CAN I HIRE THE CLUB FOR PRIVATE FUNCTIONS?
Certainly;

contact Lucas over the bar for T&Cs.

I’D LIKE TO HELP OUT AT THE CLUB-WHAT CAN I DO?
Please apply to Lucas over the bar.
CAN I HELP OUT WITH THE GARDENING?
Lucas and radek do the main jobs but there is always something to do: watering (water butt and cans are by the back door), pruning, weeding etc; best to bring your own tools and if you want get more involved with planting etc contact Julie Wilson 07957 430307
I’VE SEEN SOMETHING THAT’S BROKEN; WHO DO I TELL?
Lucas over the bar.